Have you ever had one of those guests that use the same service you offer to anyone else, but it simply won't make them happy? You offer this amazing breakfast buffet with $30 pricing and everyone is happy and satisfied except those guests? Have you ever wondered why? Most of the times, the satisfaction comes from the expectations measured by the price you put on your services. But how can you satisfy all your guests?
To begin with, you should know their lifestyle and the cost of living from where they come from! Because that $30 breakfast could be four times the price of a fancy breakfast for someone from India or it could be almost the same price for a breakfast to someone else coming from Switzerland.