How It Works: Promo Codes

Posted by John Shortall on May 5, 2015 at 8:00 AM

Why It Is Important:

Share Secret Rates On Your Website For Special Customers

Group or promotion codes are a great way to publish secret rates to your website booking engine that only specific groups of people can see. The group can either be an organized set of people traveling together such as a business team, wedding or church group. Or, the group could be people in an advertising campaign such as in a magazine or email list. The ability to offer a special and unique rate via your website booking engine to a specific group affords you the ability to allow online, instant bookings while hiding those prices from the general public.

Topics: How It Works, Revenue Management, Pricing

How It Works: Add-Ons and POS Items

Posted by John Shortall on March 30, 2015 at 4:40 PM

Why It Is Important:

Offer Your Guests More Than Just a Bed To Sleep In

Inventories that fail to match tallies, unrecorded sales, and simple human errors can all easily be avoided when using the Frontdesk Anywhere POS system. With our POS tab, you can easily add products to your guests bill such as a cup of coffee or a little something more relaxing like a massage from the hotel spa. Not to be confused with your POS, room add-ons are also easily managed through the guest folio so you’ll never forget to charge for that parking spot or over night pet fee.

Topics: How It Works, Hotel Management

How It Works: Unassigned Reservations

Posted by John Shortall on February 25, 2015 at 1:00 PM

Why It Is Important:

Manage Your Overbookings In The Face of Guest Cancellations 

The Unassigned room status is just one of many features that allows Frontdesk Anywhere the flexibility to cater to any managers operating style. An unassigned reservation in the system is allocated to a certain room type, but not a specific room number within that room type.

Topics: How It Works, Hotel Management

How It Works: Blocks and Holds

Posted by John Shortall on October 31, 2014 at 5:01 PM

Why It Is Important:

Set Aside Rooms That Should Not Be Rented (DNR) or For Guests Who Haven't Confirmed The Reservation.

Every hotelier likes to run their property at near full capacity; after all more guests means more money. Sometimes it’s necessary to hold a room for a special guest or block off a room that’s under renovation. Frontdesk Anywhere offers two unique features, room Holds and room Blocks to accommodate your needs during those busy periods where certain rooms need to remain unoccupied.

Topics: How It Works, Hotel Management

How It Works: Accessing Your Frontdesk Anywhere Account

Posted by John Shortall on September 29, 2014 at 10:29 AM

Why It Is Important:

Accessing Your Account is the Very First Step in Improving Your Operations

No one is in front of a computer all day so mobile accessibility is essential for many properties. Frontdesk Anywhere offers true anytime, anywhere access across all mobile platforms on smartphones and tablets. Just like your desktop, there is nothing to download or install. Simply open your mobile browser and navigate to your account login page.

We aim to ensure the content of your account is always safeguarded and secure, that is why we create a unique login ID for each property using Frontdesk Anywhere.

Topics: How It Works, Frontdesk Anywhere Features

How It Works: Single Item Transfer

Posted by John Shortall on July 25, 2014 at 7:30 AM

Why It Is Important:

Split The Bill Between Guests

Splitting a guest’s bill to either share the charges with one or potential multiple other guests or to be billed later is an important part of the revenue collection process. Now, this process is simpler than ever with our Single Item Transfer feature. This is a fantastic resource that allows properties even more flexibility to bill separate accounts with charges originating in the same folio.

Topics: How It Works, Hotel Management

How It Works: Hotel Rate Grid

Posted by John Shortall on March 14, 2014 at 7:30 AM

The-Hotel-Rate-Grid

Why It Is Important:

Quickly Adjust Your Rates

Managing your prices based on demand is a key component to successful revenue management. The Hotel Rate Grid enables your ability to monitor pricing and make quick edits to maximize your nightly revenue: you have instant access and control over your nightly prices on a night by night basis. After your key seasons and compression periods, such as holidays, are set-up for each rate class, you can edit individual nightly prices as situations change.

Topics: How It Works, Revenue Management, Hotel Management, Pricing

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