How It Works: Splitting A Guest's Reservation

Posted by John Shortall on July 1, 2015 at 7:30 AM

Why It Is Important:

Accommodate Your Guests Needs While Consolidating Their Information

The split reservation function is useful when a guest has a booking but you need to move them to another room for part of their stay. Instead of making a new reservation you can add a split to the current folio so all the important information will be consolidated into one folio and guest receipt. You can tell when a reservation has a split on the tape chart as it will have an arrow on each end indicating the reservation continues on or has prior nights.

Topics: How It Works, Hotel Management

How It Works: Display Colors

Posted by John Shortall on June 24, 2015 at 7:30 AM

Why It Is Important:

Customize Your Room, Guest, and House Keeping Statuses Easily

Display colors let you retrieve information about the status of rooms by directly looking at your Tape Chart. Your Frontdesk Anywhere account comes with a certain number of default colors and tags, but here is how you can customize them.

Topics: How It Works, Hotel Management

Frontdesk Anywhere amongst the Top 20 Travel & Hospitality Software

Posted by Thomas Lyle on May 22, 2015 at 7:48 AM


Frontdesk Anywhere has been named one of CIO Review’s 20 Most Promising Solution Providers in Travel and Hospitality for 2015. This marks the second consecutive year that CIO Review recognizes Frontdesk Anywhere as a hotel technology leader who is innovating and changing the way the industry performs. 

Topics: Company News, Hotel Management, Frontdesk Anywhere Features

How It Works: Add-Ons and POS Items

Posted by John Shortall on March 30, 2015 at 4:40 PM

Why It Is Important:

Offer Your Guests More Than Just a Bed To Sleep In

Inventories that fail to match tallies, unrecorded sales, and simple human errors can all easily be avoided when using the Frontdesk Anywhere POS system. With our POS tab, you can easily add products to your guests bill such as a cup of coffee or a little something more relaxing like a massage from the hotel spa. Not to be confused with your POS, room add-ons are also easily managed through the guest folio so you’ll never forget to charge for that parking spot or over night pet fee.

Topics: How It Works, Hotel Management

How It Works: Unassigned Reservations

Posted by John Shortall on February 25, 2015 at 1:00 PM

Why It Is Important:

Manage Your Overbookings In The Face of Guest Cancellations 

The Unassigned room status is just one of many features that allows Frontdesk Anywhere the flexibility to cater to any managers operating style. An unassigned reservation in the system is allocated to a certain room type, but not a specific room number within that room type.

Topics: How It Works, Hotel Management

Our Successful Participation in Equip’Hotel Trade Show in France

Posted by Sophie Gallet on November 21, 2014 at 4:56 PM

We are very happy to start this week with very exciting news!

Our Senior Manager of Strategic Partnerships, Nadim El Manawy, attended last week the Equip’Hotel trade show in Paris, France, and this 52nd edition has been very successful for Frontdesk Anywhere.

Topics: Company News, Hotel Management

How It Works: Blocks and Holds

Posted by John Shortall on October 31, 2014 at 5:01 PM

Why It Is Important:

Set Aside Rooms That Should Not Be Rented (DNR) or For Guests Who Haven't Confirmed The Reservation.

Every hotelier likes to run their property at near full capacity; after all more guests means more money. Sometimes it’s necessary to hold a room for a special guest or block off a room that’s under renovation. Frontdesk Anywhere offers two unique features, room Holds and room Blocks to accommodate your needs during those busy periods where certain rooms need to remain unoccupied.

Topics: How It Works, Hotel Management

CIO Review Names Frontdesk Anywhere in Top 20 Hotel Solution Providers

Posted by Ardalan Zandian on October 22, 2014 at 5:23 PM

CIO Review names cloud property management software company Frontdesk Anywhere in the top 20 most promising travel and hospitality solution providers of 2014.

Topics: Company News, Hotel Management

Frontdesk Anywhere Unveils Partnership with Leading iPad-based Point of Sale System Firm, Aireus

Posted by Ardalan Zandian on September 10, 2014 at 8:03 AM

 

The Aireus partnership with hotel management software firm Frontdesk Anywhere brings now the powerful POS software on the iPad to hoteliers. Hotel operators can also now benefit from the portable POS tool and make business more efficient as the system is fully operational.

Topics: Company News, Partnership, Hotel Management

How It Works: Single Item Transfer

Posted by John Shortall on July 25, 2014 at 7:30 AM

Why It Is Important:

Split The Bill Between Guests

Splitting a guest’s bill to either share the charges with one or potential multiple other guests or to be billed later is an important part of the revenue collection process. Now, this process is simpler than ever with our Single Item Transfer feature. This is a fantastic resource that allows properties even more flexibility to bill separate accounts with charges originating in the same folio.

Topics: How It Works, Hotel Management

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