This is a guest post from Triptease, a provider of digital tools for hotels and guests.
There’s a battle out there. Direct bookings against OTAs. Which one will win the minds and the money of eager travellers around the world? Is it the case that only one can win, or must we find a new booking path that creates a better balance?
In March, I had the pleasure to attend the Hotel Technology Next Generation’s (HTNG) North American conference held at Amelia Island, Florida. One of the fun and unique aspects of the event is the association's’ TechOvation Award where technology firms present their latest and greatest innovations to a room of 450+ hoteliers and other industry professionals.
This is a guest post from Checkmate, a provider of SMS communication tools for hotels.
Mobile messaging has changed the way that people communicate. Every day, new articles and studies are released showing that consumers now prefer text-messages to phone calls. This shift is especially relevant to hotels and other service businesses, where nearly 80% of consumers favor businesses that offer text message capabilities and 86% of customers will pay more for better customer experiences.
Why It Is Important:
Guarantee Accuracy In Your Accounts by Ensuring All Transactions are Recorded and Reconciled By Performing the Night Audit
The Night Audit process is necessary for any hotel or guest lodging that runs a 24/7 business environment. Guest’s check-in and check-out at all hours and pay their bills through various means of settlements. At the end of the day, the hotel needs to ensure that guest folios and their transactions are recorded and reconciled accurately.
How It Works
Many hotels struggle with the decision to invest in new technology for their hotel. Cloud PMS, cloud POS systems, and other new hotel technology sounds intriguing but the decision to invest in new technology also carries uncertainty and anxiety. There are many benefits to introducing a front desk or property management system, one of which is it's reporting capability. There are a number of reasons why investing in reporting will pay off in the short-term, as well as in the long term.
This month will be dedicated to covering the basics of reporting and how it can help you get the best return on investment as possible.
The travel industry has been one of the fastest growing industries in the past twenty years in spite of crises and strained political relations around the globe. To date, developing countries have not profited much. While a growing number of tourists are visiting developing countries, that does not necessarily lead to improved standards of living. More hoteliers thankfully are stepping up and increasingly getting involved in sustainable tourism. We look at how Cambodia, and one property in Siem Reap, Shinta Mani, has built what TripAdvisor considers its #2 Hotel in the world, from the ashes of the brutal Khmer Rouge.
This month we're dedicating our blog to the various ways you can increase revenue. One way to get there is by getting a handle on your target guest. Understanding who your guests are is so important if you're going to deliver a guest experience that will have them coming back time and again and spreading the good word.
This month we're dedicating our blog to the various ways you can increase hotel revenue. We wrote about how having a Yield Management strategy can ensure your rooms are filled in the most profitable way possible. Other ways you can increase your revenue is through upselling and cutting unnecesasry costs. Today we're going to look at 4 simple ways you can increase revenues without too much work.
This month we're dedicating our blog to the various ways you can increase revenue. One way to get there is by getting a handle on Yield Management. Yield management refers to all of the ways you price your products - in our case mostly rooms - so that you can make more money with the same resources, by selling to the right type of guests at the right time.
This month we're dedicating our blog to the various ways you can increase revenue. According to the United Nations World Tourism Organization (WTO), a record breaking 1.2 billion tourists travelled abroad in 2015. Europe, the Americas, Asia and the Pacific all recorded about 5% increases in international arrivals. Although this is great news for the industry, hotel owners and managers are always looking for higher margins. One way to get there is by cutting your hotel's running costs:
Cost Saving Tips