How Can Independent Hotels Compete With Larger Chains?

In recent years, the topic of "Independent Hotels vs Brand Hotels" has become more and more popular. It's now being discussed in every industry conference. Read more to learn ...
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How It Works: Managing Work Shifts

Why It Is Important:  Find Out What Happened and When It Happened Setting up shifts is a useful tool for auditing and checking operations that have been processed during ...
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Six Simple Ways Asian Hoteliers Can Attract American Travelers

According to the U.S. State Department, about 33% of Americans hold a valid passport. That means about 109 million potential customers for your Asian property! However, of ...
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10 Reasons Millennials Are Not Staying At Your Independent Hotel

They're demanding, the most difficult to please, and can be annoying; but Millennials represent a staggering amount of buying power and wealth that cannot be ignored. With a ...
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How It Works: Splitting A Guest's Reservation

Why It Is Important: Accommodate Your Guests Needs While Consolidating Their Information The split reservation function is useful when a guest has a booking but you need to ...
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Yelp is Cracking Down on Review Fraud. What Can Hoteliers Learn?

The popular review site Yelp is trying hard to crack down on review fraud. They are actively looking for businesses that are trying to buy reviews and alerting visitors to ...
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Independent Hoteliers: Why We Love Technology (And You Should, Too!)

Hospitality is known as a legacy industry. For decades, independent hotels and management groups had little access to technology to compete with larger chains. However over the ...
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How It Works: Display Colors

Why It Is Important: Customize Your Room, Guest, and House Keeping Statuses Easily Display colors let you retrieve information about the status of rooms by directly looking at ...
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Know Your Social Media Demographics! It Could Save Your Hotel Online Reputation

Online reputation management means everything for hoteliers these days. With OTA's hundreds of reviews from real travelers and different social media platforms available to ...
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What Can the Hospitality Industry Learn from the Ice Bucket Challenge?

Let’s take a deeper look into the Ice Bucket challenge and see what kinds of viral elements it has that can help you (marketers or hotel staff) apply some simple rules to run a ...
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