Sophie Gallet

Sophie is part of the Business Development and Online Marketing team at Frontdesk Anywhere. Fluent in both English in French she enjoys communicating with customers in the United States and Europe. When not working she loves to travel, surf and climb.
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Recent Posts

[Wrap-Up] The Independent Hotel Academy - San Francisco session

Posted by Sophie Gallet on November 23, 2015 at 7:00 AM

Last Tuesday, we hosted our first Independent Hotel Academy session in San Francisco, in our headquarters.

We gathered hotel industry and technology experts: Christina Norair fron RevinateDan Yacker from Duetto and Nadim El Manawy from Frontdesk Anywhere

New technology available for independent hotels to compete with larger chains, best practices for room pricing and guest engagement were some of the topics discussed during the educational event.

Topics: Revenue Management, Online Reputation, Direct Booking, Independent Hotel, Hotel Management, Free Event, Hotel Technology

You Missed World Travel Market?

Posted by Sophie Gallet on November 10, 2015 at 8:00 PM

Joe Kiernan, Frontdesk Anywhere's co-founder, was in London last week for the World Travel Market. As always, it was a pleasure to meet current and potential partners as well as customers.

How Does the New EMV Law Impact Hotels? [New Legislation- Oct. 1st]

Posted by Sophie Gallet on September 24, 2015 at 7:30 AM

Banks across the United States are adding EMV technology (Europay, MasterCard, and Visa). Credit cards will be equipped with a computer chip that’s extremely hard to counterfeit. This new security protocol helps prevent credit card fraud which will begin effect on October 1st, 2015. But what does this mean for hoteliers?

Topics: Credit Cards, Hotelier

[Wrap-Up] The Independent Hotel Academy - Florida sessions

Posted by Sophie Gallet on September 10, 2015 at 8:30 AM

In August, we held the first sessions of our Independent Hotel Academy with three best of breed partners: Revinate, Duetto & TripTease.

It was an exciting opportunity to learn both from experts in online reputation, revenue management, channel and online distribution, and general hotel management, but also from independent hoteliers’ unique experiences and visions.
We’d like to thank all the participants who made the events a success, and convinced us we should host more educational seminars in the States and beyond.

For those of you who couldn't attend the event, get ready as we’ll release the dates for the next events soon. Follow us on LinkedIn, Facebook (you'll find pictures of the events there too) or subscribe to our blog to get the invitations.

In the meantime, I'd like to share with you some of the key takeaways I gathered from this session of the Independent Hotel Academy:

Topics: Revenue Management, Online Reputation, Direct Booking, Independent Hotel, Hotel Management, Free Event, Hotel Technology

Independent Hoteliers: Why We Love Technology (And You Should, Too!)

Posted by Sophie Gallet on June 24, 2015 at 6:18 PM

Hospitality is known as a legacy industry. For decades, independent hotels and management groups had little access to technology to compete with larger chains. However over the last years the technology landscape has changed tremendously. Now is an exciting time for the hotel industry.

Topics: HITEC, Independent Hotel, Hotel Technology

3 Steps to Attracting Chinese Millennials to Your Independent Hotel

Posted by Sophie Gallet on June 3, 2015 at 7:30 AM

As the world's most sought-after market, 1.8 million Chinese travelers visited the U.S. in 2013 and spent a record $21 billion, which was second only to Canada. However, in 2015 the number of visitors originating from China is projected to skyrocket to a staggering 4.9 million!

Topics: Hotel Marketing, Social Media, Independent Hotel, Online Review, Asian Guests

Frontdesk Anywhere in the Elite Eight of Capterra Review Madness

Posted by Sophie Gallet on May 5, 2015 at 9:08 AM

This year, March Madness was not just for college hoops. Business software got involved as well with Capterra's Review Madness. Sixty-four different business software companies were ranked in brackets. They competed by collecting reviews each week. We are proud to announce that, with your help, Frontdesk Anywhere made the Elite Eight. This is quite an accomplishment, and we are grateful to all those who left positive reviews of our software that helped us achieve this incredible result.

Topics: Company News, Capterra, Online Review, Frontdesk Anywhere Features

Marketing with [Webinar Wrap-up]

Posted by Sophie Gallet on November 24, 2014 at 4:48 PM

Our outdoor hospitality specialist, Deb Kohls, regularly organizes webinars for our campground and RV park users. The last webinar was on November 5th and the topic was: Marketing with 

Topics: Hotel Marketing, Distribution Channels (OTA), Partnership

Our Successful Participation in Equip’Hotel Trade Show in France

Posted by Sophie Gallet on November 21, 2014 at 4:56 PM

We are very happy to start this week with very exciting news!

Our Senior Manager of Strategic Partnerships, Nadim El Manawy, attended last week the Equip’Hotel trade show in Paris, France, and this 52nd edition has been very successful for Frontdesk Anywhere.

Topics: Company News, Hotel Management

9 Best Practices to Leverage your Revenue Management Strategy

Posted by Sophie Gallet on November 20, 2014 at 4:36 PM

On November 18th, the Yield Academy held its first successful conference in San Francisco, CA. The Yield Academy is an educative program created by PriceMatch, our valuable partner and provider of an innovative Revenue Management tool for hoteliers. The goal of the Yield Academy is to democratize revenue management and help hotels learn more about this vital aspect of property management.

Topics: Revenue Management, Free Event

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